This policy covers trupence.com and the Trupence web and mobile apps, all operated by Trupence Labs LLC. Send questions to legal@trupence.com.
What we collect
| Your account | Name, email, and sign-in details. Passwords are stored only as a one-way hash. If you sign in with Google, we receive your Google name, email, and account ID. |
|---|---|
| Linked accounts | Institution and account names, account type, the last few digits of the account number, balances, transactions, and investment holdings where available. |
| What you enter | Manual accounts, transactions, categories, tags, budgets, goals, and planning inputs such as your birth year and retirement age. |
| Payroll documents | Only the figures we extract: employer, pay, taxes, and deductions. The uploaded file is deleted right away. |
| Messages | Feedback you send from the app, along with your name, email, and browser details. The email addresses of partners you invite to a household. |
| Technical | IP address and device or browser type, recorded in server logs. |
How we use it
We use your information to run Trupence: syncing your accounts, showing balances and budgets, detecting subscriptions, and running your projections. We also use it to keep your account secure, send the emails you need (sign-in codes, password resets, and invitations), answer support requests, fix bugs, and meet our legal obligations.
We don’t sell your personal information, use it for targeted advertising, or use your financial data to market other companies’ products.
How long we keep it
We keep your data while your account is open. When you delete your account, we remove your data from our systems and ask Quiltt to delete your connections. Copies in backups and logs expire on their normal schedule. We keep limited security records longer when the law requires it or when they’re needed to protect the Service.
Your choices
- Disconnect any institution from the Accounts screen.
- Delete your account in Settings. Deletion is permanent.
- Get a copy of your information, correct it, or have it removed, by emailing legal@trupence.com. We reply within 45 days.
We give everyone the rights that laws like the California Consumer Privacy Act provide, wherever you live. We never treat you differently for using them.
Everything else
Cookies. We don’t use advertising or analytics cookies. The app keeps your sign-in token and theme in your browser, or in secure storage on your phone. Google and Quiltt may set their own cookies when you use their services.
Security. Data is encrypted in transit and at rest, and the database keeps each account’s records separate. See our Security page for details. If a breach affects you, we’ll tell you as the law requires.
Children. Trupence isn’t intended for children. We don’t knowingly collect personal information from anyone under 13, and if we learn we have, we’ll delete it.
Location. We operate from the United States. Our providers may process data in the U.S. and in other countries where they operate.
Changes. We’ll update the date at the top of this page. For significant changes, we’ll also tell you by email or in the app before they take effect.